Solid RTO

Learner Support Planning

Use this table to capture learner needs and the strategies you will apply during delivery and assessment. Leave cells blank if not applicable.

Learner nameUSISupport need
(Core skills, employability skills and/or reasonable adjustment need)
Learning support strategy and/or specialist support where requiredResource modificationsAssessment support strategy and/or specialist support where required
Learner 13AW88YH9U5Reading comprehension difficulties (core LLN skill) – struggles with long written instructions
  • Use simplified language and step-by-step oral instructions in Teams
  • Demonstrate tasks using screen-share
  • Trainer check-ins in chat to confirm understanding
  • Provide simplified slides
  • Visual guides/screenshots of Teams functions
  • Highlighted key steps
  • Allow oral responses instead of written where suitable
  • Extend time to complete online tasks
  • Break assessments into smaller steps
Learner 27QK2V9M3LTOral communication barrier – nervous speaking in online groups
  • Encourage participation via Teams chat
  • Use small breakout rooms for comfort
  • Gradual encouragement to use microphone
  • Provide positive reinforcement after contributions
  • Chat functions enabled
  • Pair or small-group activities instead of whole-class speaking
  • Accept written chat answers in place of oral
  • Provide structured prompts for verbal contributions
Learner 3D5R1X8C7NZNo major support needs – confident, digitally literate, engages independently
  • Enable live captions in Teams/Zoom
  • Provide transcripts or written summaries
  • Check comprehension through short written tasks
  • Standard trainer guidance in Teams
  • Encourage peer mentoring of others where appropriate
  • Standard session resources (Teams slides, templates)
  • Standard assessment conditions
Learner 4P0H6S3J4WBNo major support needs – average learner, requires light digital guidance only
  • Occasional trainer check-ins to confirm understanding
  • Encourage use of mic/camera for active contribution
  • Standard materials provided
  • Standard assessment conditions; minimal support required