Online Checklist for Learners

Use this quick pre-session checklist and troubleshooting guide before every class.

Learner details

Learner

USI

Technical checklist

Device – use a laptop or computer. Mobile phones are not suitable for participating in online activities.

Camera – use the inbuilt camera on your computer or use a separate webcam.

Headset if required.

Internet connection.

Access to the learning platform.

Link to your virtual classroom and any log in details.

Your trainer’s contact details.

You will need to know how to:

send and attach a file to an email

select your camera and microphone source

turn the mute button on and off

use the chat field in your online class

create folders and subfolders.

Troubleshooting

Connect to your virtual classroom 10 minutes before all classes to address any potential issues.

Check the device settings to confirm correct audio and video are connected.
Check your headset isn’t on mute (some headsets have mute buttons located on the cable).
Check the virtual classroom is picking up the correct microphone, audio and camera source (another program or browser might be using them).
Close any other windows/programs that might use your microphone or camera.

Recheck your username and password.
Check you are using the correct internet browser.
Restart your computer.
Improve bandwidth by closing other programs (Netflix, YouTube, large downloads, etc.).

I confirm my readiness for the online session and provide my consent for it to be recorded during the live presentation.