Online Checklist for Trainers

Use this quick pre-session checklist and troubleshooting guide before every class.

Trainer details

Name of trainer

Session

Course code

Technical checklist

Camera – use the inbuilt camera on your computer or use a separate webcam.

Headset.

Internet connection.

Access to the learning platform.

Access to the virtual classroom and any log in details.

Access to required online files and resources.

Check that all resources and activities are operational.

Troubleshooting

Connect before all classes to address any potential issues.

Recheck your username and password.
Restart your computer.
Minimise concurrent use of your internet by members of your family (e.g. Netflix, YouTube).

Check your headset isn’t on mute (some headsets have mute buttons located on the cable).
Check the virtual classroom is picking up the correct microphone, audio and camera source (another program or web browser session might be using your camera or microphone already).
Ensure you have closed any windows from other programs that might use your microphone or camera.

I confirm I reviewed the checklist and I’m ready to deliver the online session.